Mission, Values and Vision
This is your Bank.
The preferred and reference bank for the business and institutional segment, recognized for technological innovation, distinguished by its relevance, and strongly committed to contributing to a high ethical standard.
Mission
BI mission is to create value for Cape Verdean society by providing high-quality banking services to individuals and businesses, thereby contributing to the well-being of Cape Verdean families and the development of the business sector, while generating adequate returns for its shareholders.
BI ensures customer access to a diverse range of quality financial products and services, with a particular focus on mobilizing savings and providing medium and long-term financing, based on an efficient corporate governance model and adherence to the highest ethical standards.
BI ensures customer access to a diverse range of quality financial products and services, with a particular focus on mobilizing savings and providing medium and long-term financing, based on an efficient corporate governance model and adherence to the highest ethical standards.
Values
BI's activities and the conduct of its Employees are guided by the following fundamental values:
a) Trust, ensuring the safety of depositors, promoting long-term relationships with Clients, and prioritizing loyalty through high-quality service and products suited to their risk profile, while strengthening the institution's financial stability and solidity;
b) Profitability, ensuring adequate returns on public capital, based on a sustainable business model and efficient, rigorous management; c) Transparency: providing services and communicating both externally and internally in a truthful, clear, and objective manner;
d) Integrity, strictly complying with legal, regulatory, and contractual provisions, respecting ethical values, and adhering to current codes of conduct;
e) Professionalism, providing the best service to Clients and establishing relationships with all stakeholders through high technical competence, precision, and diligence;
f) Proximity, through a comprehensive branch network in Cape Verde, as well as digital channels using new technologies that ensure an innovative, diversified, and accessible offering;
g) Responsibility, toward Clients who entrust their savings, investors, and society, focusing on social responsibility programs, sustainable development, and financial literacy;
h) Culture of Risk and Rigor, ensuring compliance with best practices in risk management, reinforcing the trust of Clients, the market, and shareholders through proper balance sheet management;
i) Innovation, investing in technological progress and seeking to lead digital banking in Cape Verde with open-architecture solutions and a multi-channel response to evolving Client expectations.
a) Trust, ensuring the safety of depositors, promoting long-term relationships with Clients, and prioritizing loyalty through high-quality service and products suited to their risk profile, while strengthening the institution's financial stability and solidity;
b) Profitability, ensuring adequate returns on public capital, based on a sustainable business model and efficient, rigorous management; c) Transparency: providing services and communicating both externally and internally in a truthful, clear, and objective manner;
d) Integrity, strictly complying with legal, regulatory, and contractual provisions, respecting ethical values, and adhering to current codes of conduct;
e) Professionalism, providing the best service to Clients and establishing relationships with all stakeholders through high technical competence, precision, and diligence;
f) Proximity, through a comprehensive branch network in Cape Verde, as well as digital channels using new technologies that ensure an innovative, diversified, and accessible offering;
g) Responsibility, toward Clients who entrust their savings, investors, and society, focusing on social responsibility programs, sustainable development, and financial literacy;
h) Culture of Risk and Rigor, ensuring compliance with best practices in risk management, reinforcing the trust of Clients, the market, and shareholders through proper balance sheet management;
i) Innovation, investing in technological progress and seeking to lead digital banking in Cape Verde with open-architecture solutions and a multi-channel response to evolving Client expectations.