Protection and Privacy of Personal Data​

Protection and Privacy of Personal Data​

Privacy and Protection of Personal Data

At Banco Interatlântico, privacy and the protection of personal data belonging to our clients and other data subjects are fundamental.
Last Update 09.08.2018
With the implementation of the General Data Protection Regulation (GDPR), which aims to enhance security in processing personal data, data protection remains a top priority and commitment for Banco Interatlântico (BI). In this section, you can find information regarding personal data protection and processing, as well as access to our Privacy and Data Protection Policy.
1.

What is personal data?

Personal data refers to any type of information related to a living, identified, or identifiable individual, such as a name, identification number, home address, location data, or elements concerning physical, economic, or cultural identity, among others.
2.

What is data processing?

Data processing refers to any operation performed using manual or automated means, including the collection, recording, organization, adaptation or alteration, retrieval, consultation, use, transmission, deletion, or destruction of personal data.
3.

What is the privacy and personal data protection policy?

This policy establishes the terms under which BI processes the personal data of its clients and outlines the rights they can exercise regarding privacy and data protection.
You can download the PDF document titled "Privacy and Data Protection Policy" of Banco Interatlântico at the end of this page.
4.

Is your personal data secure?

BI implements various security measures to ensure an adequate level of protection and safeguard personal data against loss, dissemination, alteration, unauthorized access or processing, or any other improper handling.
5.

Can BI share your data?

BI may transmit personal data to third parties, including companies within the CGD Group or other entities (for example, when required by competent authorities), always ensuring compliance with the implemented privacy policy.
6.

What are your rights as a data subject?

Right to Information
The right to obtain details about the personal data BI holds and how it is processed, the categories of data involved, and the recipients or categories of recipients with whom the data is shared. You may also request a copy of the processed personal data.

Right of Access
The right to request information regarding the personal data BI holds about you and its processing.

Right to Object
The right to oppose the processing of your personal data, especially if it is used for a purpose different from the one for which it was collected and consented to.

Right to Rectification
The right to correct, update, or add information related to your personal data.

Right to Be "Forgotten"
The right to request the deletion of your personal data, provided that the legal conditions for doing so are met (for example, after the end of a commercial relationship with BI or the expiration of the legal data retention period).
 
Right to Restriction of Processing
The right to temporarily suspend or cease the processing of your personal data, in accordance with applicable legal requirements.

Right to Data Portability
The right to receive your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another data controller.
7.

How can you exercise your rights and access information regarding personal data management?

BI ensures that clients can exercise their rights to access, rectification, objection, deletion, and restriction of processing.

Clients can exercise these rights by:
  • Visiting any BI branch;
  • Using BIn@net (for registered users);
  • To request data processing limitations, please contact BI through: dataprotection@bi.cv, mail addressed to the Data Protection Officer, sent to BI's Head Office at Chã de Areia, Rotunda do Homem de Pedra, C.P. 131-A, Praia, Santiago;
  • Filling out the Data Rights Exercise Form;
Additionally, clients have the right to file a complaint with the National Data Protection Commission.
8.

What is a data breach?

A data breach is a security incident that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data processed by BI. Examples include unauthorized verbal or written disclosure of personal data, loss or theft of documents/devices (such as a computer or mobile phone) stored in an insecure location, or sending personal data to the wrong recipient, among others.